Borden Avenue Veterans' Shelter (NYC) Report 2026
Part 9: Public Safety, Emergency Response, Arrest Data, and Community Financial Impact

Introduction
Public safety at Borden Avenue Veterans' Residence can be evaluated through records independent of the facility's operator and funding agencies. NYPD emergency-response and arrest records associated with 21-10 Borden Avenue document sustained demands on police, ambulance, medical, and criminal-justice systems. When combined with an analysis of the potential financial consequences of those responses, the records provide a measurable picture of conditions surrounding a publicly funded transitional residence intended to help homeless veterans stabilize and move toward permanent housing.
The records require careful interpretation. A 911 call does not establish wrongdoing, and an arrest represents an allegation rather than a conviction. Likewise, the financial estimates discussed below are modeled costs rather than audited expenditures. Nevertheless, the frequency and character of the documented activity raise legitimate questions about resident safety, crisis prevention, security, program effectiveness, and the additional burden placed on public systems.

Emergency Response
NYPD records document 1,365 emergency-service events at 21-10 Borden Avenue between August 28, 2024 and December 31, 2025 - 491 days. Calls occurred on 434 different days, demonstrating that the activity was persistent rather than concentrated in a handful of isolated incidents. The facility generated an average of approximately 2.8 emergency calls per day. In 2025 alone, the records contain 991 calls.
The most striking feature is the volume of medical and behavioral-health emergencies:
- 879 ambulance cases, representing 64.4 percent of all calls, including 482 classified as serious;
- 240 EDP calls, including at least 89 references to violent EDPs;
- 73 overdose calls and 75 unconscious-person calls;
- 75 assault calls, including 54 assaults in progress;
- 76 disputes and 114 reports categorized as other crimes in progress; and
- approximately 300 calls - 22 percent of the dataset - fell within major crime or investigative categories.
These categories can overlap and should not be added together as separate incidents or individuals. The underlying records illustrate that complexity. Individual entries include overdoses, violent EDP responses, assaults, physical fights, injuries, harassment, threats and hospital removals - sometimes several different classifications within a short period.
The records do not establish that every emergency was preventable. A residence serving people with medical, psychiatric, disability and substance-use needs should call emergency services when necessary. The appropriate question is whether recurring crises were being identified, analyzed and reduced. For a transitional program, success should therefore include measurable reductions over time in assaults, overdoses, violent crises and other preventable emergencies - not simply appropriate responses after crises occur.

Arrests and Criminal Activity
The emergency-response data is reinforced by a separate NYPD arrest dataset covering September 2022 through December 2025. It contains 82 arrest records associated with 21-10 Borden Avenue. Arrest activity occurred throughout the period rather than during a single isolated episode: 13 arrests were recorded in 2022, 33 in 2023, 17 in 2024 and 19 in 2025.
The nature and location of the alleged offenses are particularly relevant:
- approximately 45 of the 82 arrests - 55 percent - were assault-related;
- 28 arrests, or approximately 34 percent, were classified as felonies;
- approximately 13 records involved felony assault;
- at least 70 of the 82 arrest records appear to involve alleged conduct occurring inside the facility; and
- alleged offenses included weapons possession, menacing with weapons, reckless endangerment, narcotics offenses, terroristic threats, criminal mischief and larceny.
Among the most serious records is a September 13, 2025 felony arrest identifying the top charge as second-degree criminal possession of a weapon involving a loaded firearm. Other records include allegations of assaults involving weapons or serious physical injury, elderly victims, and police or peace officers.
These records must not be treated as convictions. Multiple arrests can also arise from a single incident, meaning that 82 arrest entries do not necessarily represent 82 separate events or 82 different people. But that limitation does not diminish their relevance to evaluating the residential environment. When considered alongside the emergency-call records, the arrest data establishes recurring law-enforcement activity involving alleged violence and other serious conduct, much of it apparently occurring inside the residence itself.
For veterans attempting to recover from homelessness, attend medical appointments, maintain sobriety or treatment, secure benefits, work with housing specialists, and prepare for permanent housing, persistent emergency and police activity can itself become part of the transitional environment.
Community Financial Impact
The attached financial-impact analysis takes a broader approach than the earlier moderate scenario in this Part. It considers not only police, ambulance, emergency-department, and inpatient hospital resources, but also potential psychiatric evaluations, arrest processing, court proceedings, and short-term detention. On that basis, the analysis estimates approximately $4 million to $8 million in secondary public expenditures during the approximately sixteen-month period reviewed.
Using the midpoint of that range produces an estimated impact of approximately $6 million, equivalent to roughly $4.5 million annually. With an average resident population estimated in the attached analysis at approximately 220 Veterans, the annualized secondary cost would exceed $20,000 per resident. These amounts are separate from the direct operating budget of Borden Avenue and from unrelated expenditures for healthcare, disability compensation, Medicaid, housing assistance, or other public benefits.
These estimates should be interpreted cautiously. They are not audited expenditures and should not be represented as exact costs incurred by New York City or another government entity. Not every emergency call resulted in ambulance transportation, hospitalization, psychiatric evaluation, arrest, prosecution, or detention. Conversely, an individual incident may generate costs across several agencies. The figures are therefore best understood as an estimate of the possible scale of secondary public expenditures associated with repeated emergency activity.

These estimates should also be considered in the context of ICL's reported annual revenue of approximately $214 million and a Borden Avenue annual operating budget exceeding $9 million. Organizational revenue should not be treated as unrestricted funding available to one facility, and the comparison does not establish that emergency activity could have been eliminated through additional spending. It does, however, illustrate that the broader taxpayer-supported financial impact may extend substantially beyond the residence's direct operating budget.
The purpose of identifying these potential costs is not to discourage Veterans or staff from requesting emergency assistance. Emergency services must remain available whenever necessary. The relevant operational question is whether stronger prevention, clinical intervention, security, substance-use services, crisis management, and program oversight could reduce avoidable emergencies while improving resident safety and reducing demands on municipal systems.
Conclusion
Taken together, the records establish a substantial and sustained pattern: 1,365 emergency calls in 491 days, 879 ambulance cases, 240 EDP calls, 73 overdose calls, 75 assault calls, and 82 arrest records over slightly more than three years. At least 70 arrest records appear associated with alleged conduct occurring inside the facility.
These figures do not independently establish negligence by ICL, inadequate oversight by DHS or VA, or violations of GPD requirements. They do establish objective indicators that warrant systematic review. A comprehensive assessment should reconcile the NYPD records with ICL incident and security reports, DHS monitoring records, applicable VA GPD incident reports, resident complaints, and corrective-action documentation.
The appropriate measure of performance is not whether every emergency can be eliminated. It is whether the organizations responsible for Borden Avenue can demonstrate that recurring risks are being identified and that assaults, overdoses, violent crises, ambulance responses and arrests are declining over time. For a transitional program serving homeless veterans, safety and stability are not secondary considerations; they are fundamental conditions for successful transition.
Sources & References
[1] New York City Police Department. Emergency-Response Records, 21-10 Borden Avenue, August 28, 2024–December 31, 2025. Primary source: project FOIL dataset (1,365 records). NYPD FOIL Request
[2] New York City Police Department. Emergency-Response Records, 21-10 Borden Avenue, August 28, 2024–December 31, 2025. Primary source: project FOIL dataset (1,365 records). NYPD Document Production
[3] New York City Police Department. Arrest Records, 21-10 Borden Avenue, September 2022–December 2025. Primary source: project FOIL arrest records and summary. NYPD Record Requests
[4] New York City Police Department. Arrest Records, 21-10 Borden Avenue, September 2022–December 2025. Primary source: project FOIL arrest records and summary. NYPD Document Production
[5] New York City Fire Department. Ambulance treatment and transport fee schedule. Used as an official benchmark for ambulance-service costs. FDNY Ambulance Fee Schedule
[6] New York State Department of Health. Medicaid emergency ambulance base-rate guidance and transportation fee information. NYS Medicaid Ambulance Rates
[7] New York State Department of Health. 2025 APR-DRG and exempt hospital reimbursement rates. Official hospital-payment benchmark used to contextualize modeled hospital costs. NYS 2025 Hospital Rates
[8] New York State Department of Health. Hospital outpatient Ambulatory Patient Groups (APG) reimbursement methodology and fee schedule. NYS Hospital Outpatient Rates
[9] Estimated Financial Impact of Emergency Activity at 21-10 Borden Avenue. Project analysis supplied for Part 9; estimates $4–8 million over approximately sixteen months, a midpoint of approximately $6 million, an annualized estimate of approximately $4.5 million, and more than $20,000 per Veteran annually. Document Production / Estimated
Source note: The emergency-call and arrest figures in this Part are derived from the NYPD records obtained for the Borden Avenue Report and are not replaced by the public links above. The links provide official agency access points and public cost benchmarks wherever available. Financial-impact figures remain modeled estimates rather than audited bills or documented City expenditures.
Editorial disclosure: ChatGPT was used to assist with research organization, analysis, editing, and document design. Source data and substantive claims remain subject to the cited records.
